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Damaged or Incorrect Goods:
Returns are welcome 30 days after receiving delivery, so feel free to contact us on 
If the item is damaged or incorrect, email us your order details (name, delivery address, product number and state if you are requesting a replacement or a refund) along with an explaination for your return and include an attached digital photo of the product to help validate your grievance.
Please allow 48hrs for a confirmation email, detailing a dispatch date for the replacement. 


Change of Mind:

You can rest assured knowing that any purchases with Foto Factory are 100% Risk Free with our no hassle 30 day Money Back Guarantee.

All refunds will be issued once the goods have be returned and inspected at our center.

We highly recommend when returning the item, that this must be done by registered post.

The returning item must be sent back in it's original packaging to avoid any damage in transit.

As all Prints, Framed Prints, Canvas and HD Metal are custom made for order, you will be fully responsible for the complete cost of sending back the item to our return location.



Return Center Address:


Foto Factory

Unit 73 Costa na Mara,



H91 E2D9 




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