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Damaged or Incorrect Goods:
 
 
If your order is damaged or incorrect, please notify us within 30 days from receiving your delivery.
Please email us at support@fotofactory.ie your order details (name, delivery address, order number and please state if you are requesting a replacement or a refund) along with an short explaination and include an attached digital photo of the product to help validate your grievance.
 

Our extensive "money back guarantee" means that if there is anything wrong with your product, we will arrange a reprint for you or directly refund the payment.

 

This does not apply if you simply change your mind or would prefer a different size as all prints are made to order.

 

 

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